爱华网我是个领导，也是一家公司的CEO，我告诉手下的年轻员工，在和上司以及和我这种级别的人沟通时，要着重注意以下3件关键事情。只要运用好这3种实用的技巧，我保证你能和领导更好地进行沟通。
1.告诉他们你的想法——我告诉手下年轻员工的第一件事是：在和上司讲话时，把自己的想法告诉他们。许多新人一上来就陈述目前的状况，但没有说清楚他们对这一状况有何看法。
如果你的领导是我这种人，那你要知道，我们不希望只听到对目前状况的陈述。你是最了解情况的人，比我更了解现在的进展，因此，我希望能听到你对此的看法。
示例：“我觉得这种情况能帮到我们……”，“我个人不是很喜欢这种方式……”，“虽然我明白为什么要这么做，但我觉得还有另外一种更好的方式……”
向别人表达你的观点实际上还可以迫使你去更了解现在的处境。领导正希望你能做到这一点，在和我们说话时，你也应该让自己做到这一点。
2.直击要点——清清楚楚地把你想做的事告诉我们。一般而言，你会来和我们说话，是因为你想给我们提供/分享信息，寻求我们的反馈/建议，说服我们做某事，提出请求或寻求帮助。因此，一开始，请开门见山地直接告诉我们你的目的，这样我们就能清楚地了解到你的需求。
示例：“我想和一位潜在的新客户吃顿饭，想得到你的批准。我觉得这位客户可能会帮助我们……”，“我们正在搜集用户对我们网站的反馈，因此我想有些地方要问你……”，“我觉得明天的截止日期要赶不上了，所以我想问问你，该怎么和客户说……”
你一定是有一个清楚的目的，才会我说话。所以说出来就是了，不然为什么要来找我呢？
3.简洁明了——过去，在我的职业生涯前期中，每每和我的上司说话的时候，我都以为我需要听起来很聪明，表达清晰。我常常需要用很长的句子，很大的词，说话也更正式。但是在一次会议前，当我尝试给我的上司展示一些信息的时候，我的老板告诉我只要保持简洁明了就好了。他解释道，这是忙碌的职场人士说话的方式。一二三列要点就是一种简洁明了的说话方式，
示例：“这是我的草案，我需要得到你三方面的反馈，等你空了看看。一是你对我草案的看法，二是你有哪些改进建议，三是你觉得这份方案有没有说服力，能不能吸引人。”
商务沟通的要点就在于让对方明白你要干什么。重要的不是说话的方式，而是说话的内容。一二三分要点说并不会让你觉得有多性感，但作为一个大忙人，我需要的也不是性感，我只想要你清楚直接地说出内容。一二三分要点就是一种非常直接的沟通方式。
我认识的大多数领导都是大忙人，只注重结果。他们经验丰富，大多数情况下都熟悉你要说的事情，所以他们才能当上领导。领导级别越高，越喜欢这种表达方式。
因此在和他们沟通时，不要过度思考说话的方式，不要想着怎样说才能让自己听上去是个聪明人，不要想着要说得多正式。我希望你说话的方式简单点，直接点。
他们知道你来和他们说话一定是有原因的，所以简单、直入要点地说，然后和他们分享你的看法就行了。别说一大堆有的没的，相信我，这种方式会给领导留下更深的印象。(译)
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As a boss and CEO, here are 3 key things that I tell our young staff to always keep in mind when communicating with their supervisor, or someone like me. They’re actually highly practical communication tips more than communication skills. By applying them, I guarantee that your ability to communicate more effectively with your boss and other senior managers in your company will improve considerably.
1)Tell them what you think – The first thing I tell our young staff about speaking with theirsupervisor is to have an opinion and let them know what you think. Many young professionals will start to just talk and give me information, without really saying clearly how they feel about the situation they’re talking about.
If you work for a leader like me though, we don’t just want information from you. You’re the one close to the situation. You know the details of what’s going on much better than me. So we want to hear what you think about what you’re talking about.
Examples: “Actually, I think this is a very good way for us to . . .” “Personally, I don’t really like this approach to . . . “ “Although I understand why we do it this way, I believe a better way to do it may be to . . .”
Actually, expressing your point of view and opinion to someone else forces you to be prepared and knowledgeable about what you’re talking about. As your leader, this is exactly what we expect of you, and what you should expect of yourself when speaking with us.
2) Hit the point – Similarly, just tell us what you want or what you need. Usually, you’re talking to us because you want to deliver/share some information, seek our feedback/input, convince us to do something, make a request, or seek our help. As a result, just state what your purpose is upfront in your very first sentence to give us a clear idea of what you want from us.
Examples: “I’d like to arrange a lunch with a potential, new client so would like to get your approval on this. Mainly, I believe this client can offer us a great opportunity to . . . ” “I’m in the process of getting feedback from our users about how they view our website so would like to get your input on . . . ” “Unfortunately, I don’t think we’re going to meet our deadline tomorrow so I want to get your thoughts on what we should say to the client.”
Clearly, the reason you’re talking to me is that you have a clear purpose or objective in mind. So just say it. Otherwise, why exactly are you talking to me?
3)Just keep it simple – Whenever I used to speak to senior managers early in my career, I thought I needed to sound very smart and articulate. I would try to use longer sentences, bigger words and speak more formally. But just before one meeting where I had to present some information to the head of our department, my boss told me to just keep what I had to say straightforward and simple. He explained to me that this is how busy businesspeople speak with each other. In fact, the most straightforward, simplest way for me to share what I wanted to say was to just state things very briefly, 1, 2, 3.
Example: “When you have some time, there 3 things I’d like to get your feedback on. The first is your overall thoughts on my proposal draft. The second is your recommendations on how to improve it. And the third is your opinion on how convincing or attractive the entire proposal is.”
The main point of any business communication is to be understood. How you say something doesn’t impress others. What you say does. Stating things 1, 2, 3 is not sexy. But as a busy person, I don’t want or need sexy. I just want clear and straightforward. You can’t get any more straightforward than by putting things 1, 2, 3.
Most leaders I know are busy and results-oriented. They’re also experienced or already familiar with your topic in most cases. That’s why they’re a leader. The more senior their level the more they’re like this.
So when talking to them don’t overthink and overdo how you need to say something. You don’t need to sound more intelligent or more formal when you communicate with them. In fact, do the opposite. Less complex and less formal is how you want to speak.
They know you’re talking to them for a reason. So just keep what you want to tell them simple and to the point. And share with them what you think. You’ll make a far better impression this way than by saying a lot without really saying anything.
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