爱华网飞机票(国际机票)一般来说，首先要知道的是等级class，有头等舱first class、公务舱business class、经济舱economy class，另外常常用缩写来形容的： 公务舱是c class(不是b class，因为这个是另外一种优惠票的等级，这个c是commercial的缩写)，经济舱是y class，e class又是另外一种优惠票 - excursion fare旅游来回票，这种通常是坐经济舱的，所以又叫 ye class。优惠票的英文是discount ticket。
再来就是航空公司airline，有时候又叫做 carrier，举例说：
Do you have any prefered carrier/airline? 你有没有那一些指定航空公司?定位的动词是reserve/book，名词是reservation/booking，航空公司的定位就叫reservation。座位/位子的英文是seat。 i researve the seat for you first 我要先给你定位
i need to make a booking for you from the airline reservation我需要想航空公司定位帮你定个位.
出发日期是departure date，出发时间是departure time，到达时间是arrival time，回程航班return flight;上午航班morning flight，下午航班afternoon flight，晚上航班evening flight;深夜航班midnite flight也叫红眼航班red-eyeflight，这种我不知道国内有没有，国外很流行，将一些晚上深夜货运航班其中一些空位以特价卖出来，大部分是凌晨2、3点起飞，早上到达。我怕到时候老外问你有没有廉价的红眼航班，你会听不懂!
出票就叫issue ticket。打折国际机票和特价国际机票和我们说的刚好相反，9折他们是说less 10%少1折，8折是20% less少2折;机场建设费他们就叫airport tax机场税，大概国外的机场税是包含维修、管理等，而我们的只是收回建设时的费用，不在拨款出来维修、管理;燃油附加费fuel surcharge。
不能退票refund not allowed,登机手续是check in。 the check-in time will be 90 minutes before departure time办理登机手续是起飞时间前90分钟 the gate will be closed 90 minutes before departure time停止办理登机手续是起飞时间前90分钟 登机证boarding pass。
另外补充一下，国际航班叫international flight，国内航班叫domestic floght。中间停站叫stopover，而转机叫transfer。因为现在飞非洲机票的航班通常会有北京机票飞上海再飞非洲机票，或是上海飞北京机票再飞非洲，所以又有另外一组词clear custom and immigration at beijing/shanghai，意思是办理出境手续的地方。一定要牢记哦,这可比专业翻译公司还专业哦!
First Class头等舱
Economy Class经济舱
Business Class商务舱
Economy Excursion Class经济舱旅游票
Non-Transferable不可转让
Non-Refundable不可退票/退款
Booking订票
Reservation定位组
Confirm确认
Re-confirm再确认
Prosponed flight延误航班
Flight delay航班延误
Discount Ticket折扣机票
Group ticket团体票
IATA(International Air Travel Association)国际航空协会
PTA(Passenger Tariff Air）航空旅客收费
TIM(Travel Information Manual)旅客资讯手册
Before Take-Off
起飞前
1. Morning, madam（Sir）. Welcome board!
早上好，女士（先生）。欢迎登机！
2. May I introduce myself, I'm ___, the chief purser of
this flight.
请允许自我介绍。我叫___，本次航班的乘主任务长。
3. Morning, sir. Welcome aboard. Business class or economy?
早上好，先生。欢迎登机。坐公务还是经济舱？
4. Follow me, please. Your seat is in the middle of the cabin.
请跟我来，您的座位在客舱中部。
5. An aisle seat on the left side ------ Here you are, sir.
是左边靠走廊座位------这是您的座位。
6. I’m afraid you are in the wrong seat. 20C is just two rows behind on the other aisle.
恐怕您坐错位子了，20C正好在那边走廊的后二排。
7. Excuse me for a second, I’ll check.
请稍等一下，我查查看。
8. The plane is about to take off. Please don't walk about in the cabin.
飞机马上要起飞了，请不要在客舱内走动。
9. You know the weather in Hongkong is not so good. It has been delayed.
你知道香港的天气不太好，飞机延误了。
10. Air China Flight CA937 leaves at 0730 in the morning.
中国国际航空公司CA937航班，上午7：30起飞。
11. Flight No. 926, leaving Tokyo at 1740, flies nonstop back to Beijing.
CA926航班17：40离开东京直飞回北京。
12. You’re flying economy class. Is that right?
您是坐经济舱，对吗？
欢迎词
女士们，先生们：
欢迎你乘坐中国XX航空公司航班XX_____前往_____（中途降落_____）。有_____至____的飞行距离是_______，预计空中飞行时间是________小时_______分。飞行高度______米，飞行速度平均每小时_______公里。
为了保障飞机导航几通讯系统的正常工作，在飞机起飞和下降过程中请不要使用手提式电脑，在整个航程中请不要使用手提电话，遥控玩具，电子游戏机，激光唱机和电音频接收机等电子设备。
飞机很快就要起飞了，现在有客舱乘务员进行安全检查。请您坐好，系好安全带，收起座椅靠悲和小桌板。请您确认您的手提物品是否妥善安放在头顶上方的行李价内或座椅下发。（本次航班全程禁烟，在飞行途中请不要吸烟。）
本次航班的乘务长讲协同机上_______名乘务员竭诚为为您提供及时周到的服务。
谢谢！
Welcome
Good morning (afternon, evening), Ladies and Gentlemen:
Welcome aboard XX Airlines flight XX______to______(via______) The distance between______and_______is______kilometers. Our flight will take ________ hours and_______minutes. We will be flying at an altitude of________meters and the average speed is_______ kilometers per hour.
In order to ensure the normal operation of aircraft navigation and communication systems,mobile phones,toys and other electronic devices throughout the flight and the laptop computers are not allowed to use during take-off and landing.
We will take off immediately, Please be seated, fasten your seat belt, and make sure your seat back is straight up, your tray table is closed and your carry-on items are securely stowed in the overhead bin or under the seat in front of you. (This is a non-smoking flight, please do not smoke on board.)
The (chief) purser _________with all your crew members will be sincerely at your service. We hope you enjoy the flight! Thank you!
起飞后广播
女士们，先生们：
我们的飞机已经离开_____前往_____，沿这条航线，我们飞经的省份有_______，经过的主要城市有_______，我们还将飞越_____。
在这段旅途中，我们为你准备了XX餐。供餐时我们将广播通知您。
下面将向你介绍客舱设备的使用方法：
今天您乘坐的是XX型飞机。
您的座椅靠背可以调节，调节时请按座椅扶手上的按钮.在您前方座椅靠背的口袋里有清洁袋,功您扔置杂物时使用。
在您座椅的上方备有阅读灯开关和呼叫按钮。如果你有需要乘务员的帮助,请按呼唤铃。
在您座位上方还有空气调节设备，你如果需要新鲜空气,请转动通风口。
洗手间在飞机的前部和后部.在洗手间内请不要吸烟。
Ladies and Gentlemen:
We have left_____for_____. Along this route,we will be flying over the provinces of ___, passing the cities of _____, and crossing over the ______ Breakfast(lunch,supper) has been prepared for you. We will inFORM you before we serve it.
Now we are going to introduce you the use of the cabin installations.
This is a XX aircraft.
The back of your seat can be adjusted bu pressomg the button on the arm of your chair.
The call button and reading light are above your head.Press the call button to summon a flight attendant.
The ventilator is also above your head.By adjusting the airflow knob,fresh air will flow in or be cut off.
Lavatiories are located in the front of the cabin and in the rear.Please do not smoke in the lavatories
餐前广播
女士们，先生们：
我们将为您提供餐食（点心餐），茶水，咖啡和饮料。欢迎您选用。需要用餐的旅客，请您将小桌板放下。
为了方便其他旅客，在供餐期间，请您讲座椅靠背调整到正常位置。谢谢！
Ladies and Gentlemen:
We will be serving you meal with tea, coffee and other soft drinks. Welcome to make your choice. Please put down the table in front of you.For the convenience of the passenger behind you, please return your seat back to the upright position during the meal service. Thank you!
Emergency Situation
紧急情况
1. Fasten your seat belts immediately. The plane will make an emergency landing because of the sudden
breakdown of an engine.
马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。
2. Don't panic!
不要惊慌。
3. Our captain has confidence to land safely. All the crew members of this flight are well
trained for this kind of situation. So please obey instructions from us.
我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。
4. Take out the life vest under your seat and put it on!
从座椅下拿出救生衣，穿上它！
5. Don't inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by pulling down the red tab.
请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。
6. Put the mask over your face!
戴上氧气面罩！
7. Bend your head between your knees!
把你的头弯下来放在两膝之间！
8. Bend down and grab your ankles.
弯下身来，抓住脚踝。
9. Get the extinguisher.
拿灭火器来！
10. Open seat belts. Leave everything behind and come this way!
解开安全带，别拿行李，朝这边走！
11.This plane has eight emergency exits. Please locate the exit nearest to you. 本架飞机有八个安全门，请找到离你最近的那个门。
12. Jump and slide down!
跳滑下来！
First Class头等舱
Economy Class经济舱
Business Class商务舱
Economy Excursion Class经济舱旅游票
Non-Transferable不可转让
Non-Refundable不可退票/退款
Booking订票
Reservation定位组
Confirm确认
Re-confirm再确认
Prosponed flight延误航班
Flight delay航班延误
Discount Ticket折扣机票
Group ticket团体票
IATA(International Air Travel Association)国际航空协会
PTA(Passenger Tariff Air）航空旅客收费
TIM(Travel Information Manual)旅客资讯手册
Before Take-Off
起飞前
1. Morning, madam（Sir）. Welcome board!
早上好，女士（先生）。欢迎登机！
2. May I introduce myself, I'm ___, the chief purser of
this flight.
请允许自我介绍。我叫___，本次航班的乘主任务长。
3. Morning, sir. Welcome aboard. Business class or economy?
早上好，先生。欢迎登机。坐公务还是经济舱？
4. Follow me, please. Your seat is in the middle of the cabin.
请跟我来，您的座位在客舱中部。
5. An aisle seat on the left side ------ Here you are, sir.
是左边靠走廊座位------这是您的座位。
6. I’m afraid you are in the wrong seat. 20C is just two rows behind on the other aisle.
恐怕您坐错位子了，20C正好在那边走廊的后二排。
7. Excuse me for a second, I’ll check.
请稍等一下，我查查看。
8. The plane is about to take off. Please don't walk about in the cabin.
飞机马上要起飞了，请不要在客舱内走动。
9. You know the weather in Hongkong is not so good. It has been delayed.
你知道香港的天气不太好，飞机延误了。
10. Air China Flight CA937 leaves at 0730 in the morning.
中国国际航空公司CA937航班，上午7：30起飞。
11. Flight No. 926, leaving Tokyo at 1740, flies nonstop back to Beijing.
CA926航班17：40离开东京直飞回北京。
12. You’re flying economy class. Is that right?
您是坐经济舱，对吗？
欢迎词
女士们，先生们：
欢迎你乘坐中国XX航空公司航班XX_____前往_____（中途降落_____）。有_____至____的飞行距离是_______，预计空中飞行时间是________小时_______分。飞行高度______米，飞行速度平均每小时_______公里。
为了保障飞机导航几通讯系统的正常工作，在飞机起飞和下降过程中请不要使用手提式电脑，在整个航程中请不要使用手提电话，遥控玩具，电子游戏机，激光唱机和电音频接收机等电子设备。
飞机很快就要起飞了，现在有客舱乘务员进行安全检查。请您坐好，系好安全带，收起座椅靠悲和小桌板。请您确认您的手提物品是否妥善安放在头顶上方的行李价内或座椅下发。（本次航班全程禁烟，在飞行途中请不要吸烟。）
本次航班的乘务长讲协同机上_______名乘务员竭诚为为您提供及时周到的服务。
谢谢！
Welcome
Good morning (afternon, evening), Ladies and Gentlemen:
Welcome aboard XX Airlines flight XX______to______(via______) The distance between______and_______is______kilometers. Our flight will take ________ hours and_______minutes. We will be flying at an altitude of________meters and the average speed is_______ kilometers per hour.
In order to ensure the normal operation of aircraft navigation and communication systems,mobile phones,toys and other electronic devices throughout the flight and the laptop computers are not allowed to use during take-off and landing.
We will take off immediately, Please be seated, fasten your seat belt, and make sure your seat back is straight up, your tray table is closed and your carry-on items are securely stowed in the overhead bin or under the seat in front of you. (This is a non-smoking flight, please do not smoke on board.)
The (chief) purser _________with all your crew members will be sincerely at your service. We hope you enjoy the flight! Thank you!
起飞后广播
女士们，先生们：
我们的飞机已经离开_____前往_____，沿这条航线，我们飞经的省份有_______，经过的主要城市有_______，我们还将飞越_____。
在这段旅途中，我们为你准备了XX餐。供餐时我们将广播通知您。
下面将向你介绍客舱设备的使用方法：
今天您乘坐的是XX型飞机。
您的座椅靠背可以调节，调节时请按座椅扶手上的按钮.在您前方座椅靠背的口袋里有清洁袋,功您扔置杂物时使用。
在您座椅的上方备有阅读灯开关和呼叫按钮。如果你有需要乘务员的帮助,请按呼唤铃。
在您座位上方还有空气调节设备，你如果需要新鲜空气,请转动通风口。
洗手间在飞机的前部和后部.在洗手间内请不要吸烟。
Ladies and Gentlemen:
We have left_____for_____. Along this route,we will be flying over the provinces of ___, passing the cities of _____, and crossing over the ______ Breakfast(lunch,supper) has been prepared for you. We will inFORM you before we serve it.
Now we are going to introduce you the use of the cabin installations.
This is a XX aircraft.
The back of your seat can be adjusted bu pressomg the button on the arm of your chair.
The call button and reading light are above your head.Press the call button to summon a flight attendant.
The ventilator is also above your head.By adjusting the airflow knob,fresh air will flow in or be cut off.
Lavatiories are located in the front of the cabin and in the rear.Please do not smoke in the lavatories
餐前广播
女士们，先生们：
我们将为您提供餐食（点心餐），茶水，咖啡和饮料。欢迎您选用。需要用餐的旅客，请您将小桌板放下。
为了方便其他旅客，在供餐期间，请您讲座椅靠背调整到正常位置。谢谢！
Ladies and Gentlemen:
We will be serving you meal with tea, coffee and other soft drinks. Welcome to make your choice. Please put down the table in front of you.For the convenience of the passenger behind you, please return your seat back to the upright position during the meal service. Thank you!
Emergency Situation
紧急情况
1. Fasten your seat belts immediately. The plane will make an emergency landing because of the sudden
breakdown of an engine.
马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。
2. Don't panic!
不要惊慌。
3. Our captain has confidence to land safely. All the crew members of this flight are well
trained for this kind of situation. So please obey instructions from us.
我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。
4. Take out the life vest under your seat and put it on!
从座椅下拿出救生衣，穿上它！
5. Don't inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by pulling down the red tab.
请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。
6. Put the mask over your face!
戴上氧气面罩！
7. Bend your head between your knees!
把你的头弯下来放在两膝之间！
8. Bend down and grab your ankles.
弯下身来，抓住脚踝。
9. Get the extinguisher.
拿灭火器来！
10. Open seat belts. Leave everything behind and come this way!
解开安全带，别拿行李，朝这边走！
11.This plane has eight emergency exits. Please locate the exit nearest to you. 本架飞机有八个安全门，请找到离你最近的那个门。
12. Jump and slide down!
跳滑下来！
