英语口语已经成为英语学习和测试中最重要的标准之一。小编整理了关于接听电话的英语用语,欢迎阅读!
关于接听电话的英语用语篇一
(1) 我看看他在不在。 I’ll see if he’s in.
(2) 我帮你接过去。 I’ll connect you.
(3) 我帮你接给王先生。 I’ll connect you with Mr. Wang.
(4) 我把电话转给黄先生。 I’ll transfer this call to Mr. Huang.
(5) 我替你接到出口部。 I’ll connect you with the Export Department.
(6) 我帮你接给李小姐。 I’ll put you through to Miss Li.
(7) 我把你的电话转给魏先生。 I’ll transfer your call to Mr. Wei.
(8) 我把你的电话转给负责的人。 I’ll transfer your call to the person in charge.
(9) 我把你的电话转给林先生。 I’ll switch your call to Mr. Lin.
(10) 我找某位销售人员来听。 I’ll get you someone in sales.
(11) 我请她来听。 I’ll get her.
(12) 我去找他来。 I’ll fetch him up.
(13) 我去看看他在不在他的办公室内。 I’ll just find out if he’s in his office.
(14) 我替你接。 I’ll put you through.
(15) 我替你接这个号码。 I’ll get the number for you.
(16) 我替你接总机。 I’ll get the switch board for you.
(17) 我帮你转过去。 I’ll switch you over.
(18) 我来看看能不能替您重接。 I’ll see if I can connect you again.
(19) 你的电话接通时我们会打给您。 We’ll call you when your call is ready to go through.
(20) 对不起这个号码正在讲话中。 I’m sorry the number’s engaged.
(21) 这支电话正在讲话中。 The line is busy.
(22) 先生,这支电话在讲话中。 The line is engaged, sir.
关于接听电话的英语用语篇二
1.接电话必备第一句:自报家门
经典表达:
Hello, ABC Company. This is XXX. How may I help you?
您好,ABC公司,我是XXX。有什么可以帮您吗?
举一反三:
Good morning. ABC Company. This is XXX speaking. May I help you?
Thank you for calling. You’ve reached ABC Company. This is XXX.
2.接电话必备第二句:Ta不在,请稍等片刻。
经典表达:
XXX is not available at the moment. Could you hold for a few minutes please?
XXX现在无法接听您的电话,您能稍等片刻吗?
举一反三:
XXX is with a client now. Would you mind holding for a moment?
XXX is currently unavailable. Can you please hold for a moment?
We’re experiencing a high volume of calls. Would you please hold?
3.接电话必备第三句:我为您转接。
经典表达:
I’ll transfer your call to XXX.
我将为您转接到XXX.
举一反三:
I’ll transfer you over to XXX’s line.
I’ll put you through.
I’ll put XXX on the phone.
I’ll get XXX for you.
I’ll connet you.
4.接电话必备第四句:稍后再打给您。
经典表达:
Would you leave your name and number and I can call you back?
您能留下您的姓名和电话吗?我稍后再打给您?
举一反三:
Do you have a number I can reach you back at?
I’ll be glad to return your call if you will leave your name and number。
5.接电话必备第五句:您需要留个口信吗?
经典表达:
May I take a message for you?
我能为您留个口信吗?
举一反三:
Can you leave a message?
Would you like to leave a message?
Can I transfer you to XXX’s voice mail?
注:留言内容一般要包括以下几个方面。(1)致电人姓名,(2)致电人公司名称,(3)致电人电话号码/分机号,(4)留言的日期和时间,(5)收到留言后需要做出的回应(回拨电话还是等候致电人第二次打入),(6)留言记录者签名(以防收到留言的人有任何不明白的地方可以再沟通确认)。
6.接电话必备第六句:您能再重复一遍吗?
经典表达:
Would you repeat that please?
请您再重复一次好吗?
举一反三:
I beg your pardon?
Would you say it once more please?
Could you repeat what you just said?
7.接电话必备第七句:感谢致电,结束通话
经典表达:
Thank you for your calling, have a nice day.
感谢致电,祝您度过愉快的一天。
举一反三:
Thank you for calling, goodbye.
Thank you very much, goodbye.
关于接听电话的英语用语篇三
喂!
Hello. *英语中接电话的人先说“Hello”。
Hello. (喂!)
Oh, hello. Is Mark there? (喂,马克在吗?)
对,我就是。
Speaking. *对方要找的刚好是自己,就以这句“我就是”回答。
This is he. *女性用“This is she”。
This is Mr. Sato speaking. (对,我是佐藤。)
This is. *有点儿生硬的感觉。
是我呀。
It's me. *常用于像夫妻间关系非常亲密的场合。
ABC商务学院。您有什么事?
ABC Business College, may I help you? *公司等工作场所接电话时的一般对答方式。个人家庭接电话时只需说“Hello”。
Thank you for calling ABC Business College.
Can I help you?
您是哪位?
Who's calling, please?
Who's speaking, please?
Who is this, please?
May I ask who's calling?
Who should I say is calling?
您想找哪位接电话?
Who in particular would you like to talk to? *in particular“特别”、“尤其”。
他一直在等您的电话。
He's been expecting your call. * He's是He has的省略形式。Expect“抱有希望地等待”。
您要找哪个铃木?
Which Suzuki do you want to talk to?
这儿有三位姓铃木的。
There are three Suzukis here.
您能过会儿再打吗?
Would you mind calling back later?
Could you call back later?
请转103.
Extension 103, please. *extension“延长”,在这里表示“分机电话”。
May I have extension 103?
Could I have extension number 103